> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ticketcord.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account Settings

> Manage your profile, preferences, and account settings

Customize your TicketCord experience with profile settings, notifications, themes, and more.

## Accessing Settings

<Steps>
  <Step title="Open Dashboard">
    Go to [ticketcord.net/dashboard](https://ticketcord.net/dashboard)
  </Step>

  <Step title="Click Profile">
    Click your avatar in the top right corner
  </Step>

  <Step title="Select Settings">
    Choose **Settings** from the dropdown
  </Step>
</Steps>

## Profile Settings

### Basic Information

Your profile shows:

| Field            | Source       | Editable                |
| ---------------- | ------------ | ----------------------- |
| **Avatar**       | From Discord | No (syncs from Discord) |
| **Username**     | From Discord | No (syncs from Discord) |
| **Email**        | From Discord | Change in Discord       |
| **Display Name** | Custom       | Yes                     |

### Updating Profile

* **Display Name**: Your preferred name shown in the dashboard
* Profile syncs automatically from Discord
* To change avatar/username, update in Discord

## Notification Settings

### Email Notifications

Configure which emails you receive:

| Notification        | Description                          |
| ------------------- | ------------------------------------ |
| **Billing**         | Payment confirmations, invoices      |
| **Product Updates** | New features, announcements          |
| **Security**        | Login alerts, security notifications |
| **Weekly Summary**  | Usage and performance digest         |

### Dashboard Notifications

In-app notifications for:

* Ticket activity
* Bot status changes
* System alerts
* Feature tips

### Managing Notifications

<Steps>
  <Step title="Go to Notifications">
    Settings → Notifications
  </Step>

  <Step title="Toggle Categories">
    Enable/disable notification types
  </Step>

  <Step title="Save Changes">
    Changes apply immediately
  </Step>
</Steps>

## Theme Settings

### Dark/Light Mode

| Mode       | Description                  |
| ---------- | ---------------------------- |
| **Light**  | Bright background, dark text |
| **Dark**   | Dark background, light text  |
| **System** | Follows your OS preference   |

### Changing Theme

1. Go to Settings → Appearance
2. Select your preferred theme
3. Theme applies immediately

<Tip>
  Use the keyboard shortcut to quickly toggle theme (shown in Settings).
</Tip>

## Language Settings

### Supported Languages

The dashboard is available in:

* English
* Deutsch (German)
* Español (Spanish)
* Français (French)
* Nederlands (Dutch)
* Português (Portuguese)
* Русский (Russian)

### Changing Language

<Steps>
  <Step title="Go to Settings">
    Settings → Language
  </Step>

  <Step title="Select Language">
    Choose from the dropdown
  </Step>

  <Step title="Confirm">
    Page reloads in new language
  </Step>
</Steps>

<Note>
  Bot messages to users use a separate language setting configured per-server (18 languages available).
</Note>

## Keyboard Shortcuts

### Viewing Shortcuts

Press `Ctrl/Cmd + /` anywhere to see all available shortcuts.

### Common Shortcuts

| Shortcut       | Action               |
| -------------- | -------------------- |
| `Ctrl/Cmd + K` | Open command palette |
| `Ctrl/Cmd + B` | Toggle sidebar       |
| `Ctrl/Cmd + /` | Show shortcuts       |
| `Escape`       | Close modal/dialog   |

### Command Palette

The command palette (`Ctrl/Cmd + K`) lets you:

* Navigate to any page
* Search tickets
* Run quick actions
* Access settings

## Privacy Settings

### Data Controls

| Option             | Description                                 |
| ------------------ | ------------------------------------------- |
| **Export Data**    | Request a copy of your data by email        |
| **Delete Account** | Request permanent account deletion by email |

### Export Your Data

Data export is handled by request:

1. Email [hi@ticketcord.net](mailto:hi@ticketcord.net) from the address on your TicketCord account
2. Say you'd like a data export and which account it's for
3. We'll reply with your export

See the [data export guide](https://ticketcord.net/help/security/data-export) and our [Privacy Policy](https://ticketcord.net/privacy) for more information.

### Delete Account

<Warning>
  Account deletion is permanent and cannot be undone. All bots, tickets, and data are permanently deleted.
</Warning>

Account deletion isn't self-serve today. To delete your account:

1. Email [hi@ticketcord.net](mailto:hi@ticketcord.net) from the address on your TicketCord account
2. Say which account you want closed
3. Confirm in a sentence that you understand the deletion is permanent

Requests are processed within two business days, and we'll email you when it's done. You can delete individual tickets and bots from the dashboard yourself at any time. Full walkthrough: [Delete your account](https://ticketcord.net/help/security/delete-account).

## Session Management

### Active Sessions

View where you're signed in:

* Browser/device type
* Location (approximate)
* Last active time
* Current session indicator

### Signing Out

* **This device**: Click **Sign Out** in profile menu
* **All devices**: Settings → Security → Sign Out Everywhere

## Connected Services

### Discord Connection

Your Discord account is the primary authentication:

* Cannot be changed (sign in with different account to switch)
* Permissions requested during sign-in
* Revoke access in Discord settings if needed

### Revoking Access

To disconnect TicketCord from Discord:

1. Go to Discord → User Settings → Authorized Apps
2. Find TicketCord
3. Click **Deauthorize**

<Note>
  Revoking Discord access will sign you out of TicketCord but won't delete your data.
</Note>

## Billing Settings

Access billing from Settings or Profile menu:

* View current plan
* Manage subscription
* Update payment method
* View invoices

See [Manage Subscription](/billing/manage-subscription) for details.

## Help & Support

From settings, you can:

* View documentation
* Contact support
* Report bugs
* Submit feature requests

<Card title="Need Help?" icon="headset" href="https://ticketcord.net/discord">
  Join our Discord for support
</Card>